Sam Tacca: What line of work were you in prior to Hand & Stone?
Greg Mowry: Like a few of my Hand & Stone colleagues, I worked for the AAMCO/ Cottman Transmissions as Vice President of the Equipment Division.
ST: How did your Hand & Stone story begin?
GM: I was a victim of the recession, and my wife and I decided that we would like to pursue business ownership. After doing some research and speaking with my former AAMCO Cottman colleague and then CEO, Todd Leff, we decided to open a Hand & Stone location in Warrington, PA. While working with the team prior to our opening, I was speaking with Todd and he explained that they were looking for someone to do real estate, spa layout and equipment sales. My wife and I decided that she would fully run the spa and I would join the corporate team as Director of Equipment Division in 2010.
ST: Tell me more about your role and how you assist our franchise owners.
GM: I am responsible for all the national account buying programs for the supplies you need in a spa, in addition to resupplying for existing spas. I also handle repair and maintenance of equipment including troubleshooting and part supply. The specific equipment supplies we work with here are massage tables & accessories, cabinets & attention buttons for treatment rooms, lobby furniture, and signage. I assist in tracking all of these orders, so every spa is ready for opening.
ST: Why do you love your position and what persuaded you to stay with our brand for as long as you have?
GM: I like helping people start their own business and become entrepreneurs. My wife and I have enjoyed owning a spa and helping clients feel relaxed and rejuvenated. I want other prospective spa ownerships to experience this unique business ownership. After 12 years in this business, I have seen single unit owners build spa empires with our brand. It is crazy to think I have helped open over 400 spas during my time here.
ST: I hear you are involved in Hand & Stone’s annual National Conference. Can you tell me about your role with the event?
GM: I manage the national accounts at our annual conference every year and this year we have more vendors than we ever had. I have been on the conference committee since 2010 and each year is more fun than the last. I look forward to returning face-to-face for the first time since 2019.