Our Franchisees

Hear What Our Current Spa Franchise Owners Have to Say

At Hand & Stone, we are committed to always making our massage and skincare spa franchise owners feel supported. From your initial phone call to opening day and beyond, we will be by your side to help guide you through the ownership experience. We are proud to offer an opportunity that allows owners a work/life balance and as stress-free of an experience as possible.

As you do your research and try to find the perfect franchise fit, one of the most important indicators of a good company is the satisfaction of its current owners. We are proud of the amazing job our franchise owners have done in bringing our massage and skincare spa services to middle markets across the United States and Canada, and we would love for you to hear from them.

Below you will find testimonials from some of our current Hand & Stone franchise owners. Read through them to learn about other people’s experiences with our company and then reach out to us with any questions you may have. Visit our Steps to Ownership page to learn more. To talk with a member of the franchise development team, connect with us.

  • Nick Marco Hand & Stone Franchise Regional Developer & Owner, OH

    "Those that thrive being a leader in an organization, thrive at being a Hand and Stone franchisee. Self-care is here and it's here to stay."

  • Tina Kirch Stony Brook, NY

    "After learning all about Hand & Stone, their corporate team and their culture, this was a no brainer for me."

  • Heena Esmail Multi-Unit Franchisee Houston & Houston Memorial

    "What won me over was the corporate team and how there's such a big emphasis on education."

  •  - Eric Danver
    Eric Danver Multi-Unit Franchisee

    "My partners and I were very impressed by the Hand & Stone concept and equally impressed by the leadership team. We then set out to learn more about the industry and study the competition. It quickly became clear that Hand & Stone was going to be the big winner in the national massage and facial spa industry. There were a lot of variables that went into making the decision to invest, but the biggest variable was the quality of the guest experience along with the value of services."

  •  - Teri Evans
    Teri Evans Multi-Unit Franchisee

    "I think the model Hand & Stone has —a full day spa in one with massages, facials, and waxing at affordable pricing—is still a rare thing in our industry, and it’s a win-win for you as an owner and the clients. Nine years later, I still love what I do and that I get to go to work every day where a client leaves feeling better than when they arrived. There’s so much of a reward in that. Starting out, I was there every day, probably seven days a week in the first 90 days. But after that, it became a more normal schedule once you learn and understand the business and how it operates."

  •  - Ayesha Patel
    Ayesha Patel Single-Unit Franchisee

    "The franchise development team’s punctuality with information and follow up was something I’d never seen. The franchise sales director was there every day to answer my questions, which made the sales process streamlined and easy. Hand & Stone is the best spa out there for mass-market America, which made it more attractive than other brands. The company has a great model in place that is contributing to its growth, and the more I talked to other franchisees, the more I was intrigued."