Why Hand & Stone
Join Our Thriving Massage & Spa Franchise
To ensure a successful and healthy franchise relationship, it’s mutually beneficial for you and the company you franchise with to be the best possible fit for one another. At Hand & Stone Massage and Facial Spa, we want to work with driven owners who share our mission, values, and passion for wellness and self-care. If you are seeking an exciting opportunity that will allow you to grow, thrive, and build a future for yourself, our spa franchise opportunity should be your first choice.
Hand & Stone is more than just a spa – we are a health care business and offer services that are resistant to internet competition. Our membership model allows for predictable and recurring cash flow and our 15+ years of experience ensure our brand will survive as leaders in the wellness industry.
Our massage and skincare spa franchise offers:
- A differentiated revenue model
- Advanced technology and unique service offerings
- Extensive start-up and ongoing support
- HSM Advertising services
- A membership model that ensures repeat customers
- Full-service advertising and comprehensive training
Our massage and spa franchise is a leader in our industry and stands out from the competition for the reasons above and many more. From being named a 2019 Top Franchise to Own by Forbes to ranking #94 in Entrepreneur’s Franchise 500, Hand & Stone leads the industry in product quality, customer service, and franchisee satisfaction.
Our executive team and staff have a combined 250+ years of experience. Our CEO, John Teza, is a 25-year franchise industry veteran who brings to Hand & Stone franchise leadership experience having successfully grown other national franchise brands.
Hand & Stone location growth over the last 15 years*
*includes Canadian spas
Ready to get started? Visit our Steps to Ownership page!
Table #7
Corporate Spa Average Revenue and Expenses for Fourteen(14) Subsidiary
Outlets for the Calendar Year 2023
Average | Median | #/% Attaining or Exceeding Average | High/Low | |
Gross Sales | $2,156,024 | $1,947,740 | 6 and 42.9% | $1,259,152 / $3,422,872 |
Labor and Benefit Costs | $997,807 | $968,703 | 6 and 42.9% | $623,232 / $1,511,219 |
Occupancy Costs | $141,054 | $136,070 | 6 and 42.9% | $99,637 / $180,255 |
Royalties/National Marketing | $149,083 | $136,342 | 6 and 42.9% | $88,141 / $239,601 |
Other Operating Costs | $384,143 | $358,557 | 5 and 35.7% | $292,465 / $581,548 |
11. Table #7 reflects certain performance information for the fourteen (14) Subsidiary Outlets that were owned and operated by our affiliates for the entirety of the 2023 Calendar Year. One (1) of the fifteen (15) Subsidiary Outlets were excluded from the results presented in Table #5 because they were acquired by our affiliate in the 2023 Calendar Year. The fourteen (14) Subsidiary Outlets are mature 60 © 2024 Hand and Stone Franchise LLC 2024 Franchise Disclosure Document businesses that have been in operation for between three (3) years and thirteen (13) years. Fourteen of the Subsidiary Outlets are located in Florida and 1 Subsidiary Outlet is located in New Jersey. Table #5 reflects the following average expenses for the 14 Subsidiary Outlets during the 2023 Calendar Year, as reported to us by the 14 Subsidiary Outlets: a. “Gross Sales”, or the average of all Gross Sales for the 14 Subsidiary Outlets during the 2023 Calendar Year. b. “Labor and Benefit Costs” means the total direct and indirect labor costs of manager and hourly wages, payroll taxes and employment benefits incurred by the 14 Subsidiary Outlets during the 2023 Calendar Year. Labor and Benefits Costs does not include owners’ pay. c. “Occupancy Costs” means the total base rent, triple net charges (common area maintenance, insurance and taxes) reported to have been paid by the 14 Subsidiary Outlets during the 2023 Calendar Year. d. “Royalties / National Marketing” means the total Royalty Fees and National Marketing Fees paid to us by the 14 Subsidiary Outlets during the 2023 Calendar Year. e. “Other Operating Costs” includes the following expenses incurred by the 14 Subsidiary Outlets during the 2023 Calendar Year: local advertising, supplies and linens, equipment, IT/software, promotional and loyalty program expenses, insurance and credit card processing fees. Certain incurred shared expenses that are allocated to the operation of all subsidiary locations have been excluded from this category. f. The expenses presented in Table #5 do not include all expenses incurred by the 14 Subsidiary Outlets during the 2023 Calendar Year. You may incur additional costs and expenses. g. The performance information presented in Table #5 was included as part of the overall results of Hand and Stone Franchise LLC which are audited. However, these affiliate results are not independently verified or separately audited.