What an amazing time celebrating the top 50 spending owners for Dermalogica these past few days! We have had the most amazing time staying at The Portofino Hotel in Redondo Beach with a marina view dinner, a trip to Dermalogica HQ with keynote speakers from their CEO, Head of U.S. Sales, VP of Marketing, Dr. Angela Murphy, and many more speakers about marketing strategy, the service booking integration, retail & service innovations and so much ‘behind the curtain’ info! The owners even got to be an esthetician for the day and swap skin treatments to get a better understanding of estheticians & facial services- I am happy to report everyone was super excited about this part and did amazing. There was a tour of the full headquarters and many photo ops with the famous ‘squeeze tube’. At night, we sailed into the sunset on our yacht in Marina Del Ray.
As Hand & Stone continues to gain momentum as the authority skincare brand in the U.S., the right 'end to end' support from our vendor partners becomes increasingly more crucial. The relationship with Dermalogica is one of our longest-standing partnerships, dating back 12 years now. One of our main goals of focus is that 50% of our service allocation is to be made up of facials- many of the spas invited to the trip have already achieved this goal and are aiming even higher! We are so thankful for our amazing vendors who celebrate our shared successes, and especially Dermalogica for this top-notch trip.
Our CEO & President, John Teza, shares his insight “We cannot thank the team at Dermalogica enough for hosting such an incredible event. The Hand & Stone Franchise Owners, Managers, Estheticians, and Team Members in attendance were treated to sessions, content, and community that was as inspiring as it was informative. The networking opportunities provided an opportunity for the respective teams to truly engage with one another. The hotel venue and Dermalogica headquarters facility were stunning. Dermalogica once again demonstrated their commitment to the Hand & Stone partnership and to helping both organizations deliver on the promise of helping our clients achieve true skin wellness.”
Our Vice President of Brand Experience, Lisa Rossmann, CFE shares her thoughts on the trip “There is truly no other way to describe the last two days other than to say they were spectacular. The entire event was so well thought out, with attention to every last detail to make our owners and spa leaders feel celebrated and inspired. I had conversations with several attendees who enjoyed themselves immensely and are headed back to their businesses with a renewed sense of energy, comradery, and appreciation for the wonderful brand that is Dermalogica.”
Portland, OR Multi-Unit Owners Guillem & Monica Ortega noted their thoughts on the trip “Our visit to the Dermalogica HQ helped us to understand the DNA of the company and how rooted they are into skincare education of both estheticians and consumers. We do expect to continue and even expand in the future, of the great partnership established between our 2 brands/organizations."
NJ Multi-Unit Owner, Ken Silbert, shares his appreciation “I thought Dermalogica did an outstanding job with the entire event – first-rate content and ample time for interacting and socializing….but, the key takeaway for me was how important skin and facial innovation is to their entire organization – that message came through loud and clear from every presenter, which tells me they will keep investing to find new and better solutions for our clients which is clearly a win for Hand & Stone and for Dermalogica.”
FL Multi-Unit Owner, Tara McLain, noted her thoughts on the trip “Dermalogica worked so hard to make sure we all felt special. I think they put on a great event to celebrate our success but push us to the 200 million mark! I liked learning about all the new products and services we will be offering within the next year!”
Our partnership with Dermalogica is a true commitment to our clients as we share the common values of continually educating our estheticians to provide the best skin care experience & results. Our visions are aligned for what’s to come for the future of facials at Hand & Stone, and we are tremendously appreciative of your support.