Why Hand & Stone?
Exceptional Support Services
Meet the Management Team
The Investment
Getting Started
The Hand & Stone franchise combines our tried and true business system with incredible support.
Our team of experienced professionals will assist you in all aspects necessary to start-up and run your new business with confidence!
Start-up Support
- Aid in choosing an appropriate site for your spa
- We've created a Spa in a Box – all materials have been carefully designed and detailed for you.
- Guidance through the recruitment, hiring, and training process of all staff
- Support of Grand-Opening coordination and advertising
Extensive Classroom and On-Site Training
- Complete classroom training Program
- Formal instruction including all administrative, operational and sales/marketing essentials
- On-site training at an active Hand & Stone location
- On-site training at your facility upon opening
Ongoing Operational Support
- Ongoing training and support in critical areas of operation
- Use of well organized and easy to use operations manual
- State of the art, user friendly software that allows remote access
- Cooperative discounts for products and equipment
- Scheduled visits from support staff
Marketing Programs and Tools
- In-house advertising agency handles all aspects of creative development and media placement
- Management of web and email based campaigns
- Radio, television and marketing materials
- Ongoing promotional and sales guidance